Support / Your Site

Store Settings

Store Settings controls how your website looks and behaves: what's on the home page, which links are in the menu, how many videos show per page, member downloads, the emails you get, and IP access. Every setting can be changed at any time.

Good to know: if you're not sure what a setting does, ask us before changing it. Email [email protected].

Change a setting

Updated Nov 1, 2026

1. Log in to your dashboard and click Store Settings under Settings in the left menu.
   
   
2. The settings are grouped into Sections on the left. Click a section to see its settings, make your changes, then click Save Changes. You can change settings in several sections and save once.
   
   

General

Updated Oct 25, 2026

• Site Name: your website's name, used in email subjects, page titles and text members see. Your URL is shown below it; ask us if it needs to change.
• Use GIF Image as Preview: uses each set's GIF as its preview image.
• Use Image/GIF Rollover for Preview: shows the preview photo, and plays the GIF when a visitor's cursor moves over it. Turning this on switches off Use GIF Image as Preview.
• Preview Upload Cropper: opens a cropping window when you upload a preview image.
• Home Page Sections: shows or hides the Popular Videos, Popular Models and Upcoming Updates sections on your home page.
• Sort Options: the order your content is listed in (Content Display Order By publish date or your own display order, ascending or descending), how models are sorted (popular, recently updated or random), and how popular updates are picked.

Content Features

Updated Nov 2, 2026

• Content Availability Icons: shows small icons on your content so visitors can tell which sets are for members and which are purchase only.
• Video Quality Labels: shows or hides the 720p, 1080p or 4K label on your video thumbnails. On unless you turn it off.
• Content Set Publish Date: shows or hides the date each set was published.
• Star Ratings: lets members rate your videos 1 to 5 stars on the video page.
• Comments: lets members comment on your videos. Each comment stays hidden until you approve it under Comments in your left menu.
• Polls: lets you ask your members a question; they vote from a banner at the top of your site. Create polls under Polls in your left menu. See Asking Members with Polls.

Member Incentives

Updated Nov 1, 2026

Rewards members with credits when they rebill. Click Manage Reward Tiers to set the rewards. See Rewarding Members with Credits.

Navigation

Updated Oct 25, 2026

Choose which links appear in your website's menu: Photos, Videos, Updates, Categories, Tags, Models, About Us, Custom Videos, Upcoming Shoots, Links and Cams. A bar above the links shows how full your menu is. If it turns amber or red, the menu text will shrink to fit, so consider switching some links off.

Under Other you can also show or hide the FAQ Link and the Model Call Link.

Content Display

Updated Oct 25, 2026

• Content Display Limits: how many items show in each section: Popular Updates, Popular Models, Related Content, Recommended Photos, Recommended Videos and Upcoming Videos.
• Show Model Attributes / Bio?: shows or hides your models' details and bio on their pages.
• Infinite Scroll in Dashboard?: loads more rows as you scroll through long lists in your dashboard, instead of showing page numbers. This only changes your dashboard, not your website.
• Pagination Options: how many videos show on your home page (Videos on Main Page) and on your updates page (Videos on Update Page).

Media

Updated Oct 25, 2026

• Member Downloads: lets paying members download your content. Leave this off if you run a streaming-only site. To switch downloads on or off for all your existing content sets at once, contact support.
• Download Limits: caps how much each member can download a day, by number of downloads (Daily Download Limit) and by size (Daily Bandwidth Limit (GB)). Enter 0 for no limit.
• VOD File Download Limit: how many times a fan can download a video they bought.
• VOD File Download Expiration: how many days a fan's download link works.

Email

Updated Nov 4, 2026

Choose which emails you get from PaysiteManager:

• Store Emails: Account Login (someone logged in to your dashboard), Content Published (a set went live), Content Ready (a set finished processing, even if it's scheduled for later) and Content Issues (a set hasn't been able to publish for more than 2 days, for example because of missing files).
• Platform Notifications: In-App Notifications shows our maintenance, feature and announcement banners in your dashboard. Urgent and security notices always show. See Platform Notifications.
• Store Activity: tick the activity types you want in Store Activity and the bell, untick the ones you don't. An unticked type is hidden, not deleted: tick it again and the last 90 days come back. If you untick paid messages, waiting messages still show on your dashboard; reply within 7 days to keep the credits.
• Instant Notifications: an email the moment something happens: Membership Emails (joins, rebills, both or none), Content Purchase Emails, Credits Purchase Emails and Refund/Chargeback Emails.
• Daily Summary Email: one email at the end of each day covering all your joins, rebills, content and credit purchases and refunds. It's separate from Instant Notifications, so you can have both.

Security

Updated Oct 25, 2026

Set a Trusted IP Address to stop login notification emails from your own computer, and add IP addresses to your whitelist so you can see your site from a region where it's blocked. Step-by-step: Trusted IP & Whitelist.

Age verification has its own page: click Open Age Verification here, or see Age Verification.

Marketplace

Updated Oct 25, 2026

If your store sells individual videos, this section lets you opt in to selling your clips on our central marketplace. Once your store is live there, you can choose whether new clips are added to the marketplace automatically, and set your Primary Marketplace Category and Marketplace About Us text.