Creating Discount Codes

A discount code is a word your fans type at checkout to get money off the videos and photo sets they buy, for example SUMMER20 for 20% off. You can create as many codes as you like and switch them on or off at any time.

Good to know: discount codes work on content purchases only (videos and photo sets). They do not apply to memberships.

Create a discount code

1. Log in to your dashboard and click Discount Codes under Marketing in the left menu.
   
   
2. Click + New Code in the top right corner. Your existing codes are listed below it.
   
   
3. Fill in the form:
   • Code: the word fans will type at checkout. Use 5 to 32 letters or numbers (dashes and underscores are fine). Capital letters don't matter; codes are saved in capitals.
   • Note (optional): a reminder for yourself, like "Twitter promo". Fans never see it.
   • Discount type: choose Percentage off (5% to 90%) or Fixed amount off (a dollar amount).
   • Minimum purchase: optional for percentage codes. For fixed amount codes it is required, and it must be at least $1.99 more than the discount so every order still pays the minimum content price.
   • Starts / Ends: the first and last day the code works. Leave Ends empty to keep the code running until you switch it off.
   • Total uses allowed / Uses per fan: limit how many times the code can be used overall, or by one fan. Enter 0 for no limit.
   • Active: leave this ticked so the code works straight away.
   
4. Click Create Code.
   
   
5. You will see a "Discount code created" message, and your new code appears at the top of the list. The Uses column shows how many times fans have used it.
   
   
6. Share the code with your fans, for example: "Use code SUMMER20 at checkout for 20% off!"

Edit, pause or delete a code

Click Edit next to any code to change it.

• To pause a code, untick Active and click Save Changes. Fans can no longer use it, and you can switch it back on later.
• To end a code on a certain day, set an Ends date.
• To delete a code, click Delete and confirm. You can only delete codes that have never been used.

Once a fan has used a code, its code word and discount are locked so your sales records stay accurate. You can still change the note, dates, usage limits and the Active setting. If you want a different discount, untick Active on the old code and create a new one.