Gifting Credits To a User

Credits are like cash your customers can use to purchase your individual videos. 1 Credit = 1 Dollar

  1. Login to your dashboard
  2. Scroll down to the ‘Members’ tab in the left column. Select ‘Free’ or ‘Active’ depending on whether they are a member of your site or not.

    2023-07-18_17-17-58.png
  3. Find the member in the list and click on add credits below their current credit balance.

    2023-07-18_17-18-34.png
  4. Select the amount of credits you wish to give to that user from the dropdown and press the “Add Credits” button.

    2023-07-18_17-17-26.png
  5. You should see a message in the top right of the page after pressing the button.

    2023-07-18_17-18-52.png
  6. You can also add credits directly from the Member Details page. From the member list, click on the member details button.

    2023-07-18_17-16-19.png
  7. You will see their current credit balance, click on the balance or the plus + sign.
    2023-07-18_17-17-04.png

  8. Select the amount of credits you wish to give to that user from the dropdown and press the “Add Credits” button.

    2023-07-18_17-17-26.png
  9. You should see a message in the top right of the page after pressing the button.

    2023-07-18_17-18-52.png
  10. You can verify that the credits have been applied by finding the user in the list and checking the balance

    2023-07-18_17-19-03.png

    or by going to the member details page

    2023-07-18_17-19-20.png

An email will be sent to that user

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